Lessons From Backing The Best Founders In Fintech | Micky Malka
Lessons From Backing The Best Founders In Fintech | Micky Malka
Summary
- Malka’s core thesis is that every company is becoming a “token factory” — a producer of machine-readable information built on three inputs: identity, value, and intelligence. Frontier labs are today’s raw-material suppliers, application layers like ElevenLabs, Decagon, and Sierra are the first vertical factories, and the glaring gap is money: “Money has been outside of AI and we’re on year four or five,” despite being “one of the first most fungible things that should be playing the game.”
- Malka thinks founder-led platforms — Stripe, Robinhood, Nubank, and Revolut — will drive agentic finance rather than a startup or traditional incumbent. He expects agents that make investment, commerce, and payment decisions on your behalf “very soon,” flags prediction markets as the tell because “what agents need is 24/7 rails,” and notes AI has become “a nitro rocket” re-separating founder-led fintechs from incumbents after 2021–23 convergence.
- OnePay, Ribbit’s JV with Walmart, is “one of the biggest financial brands that you’ve never heard of” — a Lemon Bank idea replayed at Walmart scale. After mystery-shopping Walmart’s “1990s fintech” and pitching Doug McMillon and John Furner directly, Ribbit co-owns the company that now runs Walmart’s listed financial products — phone payments, debit, Klarna loans, installment, and credit — a replay of Malka’s 2003–08 Brazilian branchless bank, which reached 15M unbanked customers through 7,000 physical points.
- His founder filter fits on a napkin, and took ten years to develop: “the energy of a scientist, the conviction of a missionary, the heart of a partner, the dreams of an athlete, the obsession of an owner.” The diligence method is DNA-matching over years — does the founder’s drive show up in the offices and the team — and earning the right to be the call “when they cannot sleep at night. Never answer the question. Just help him or her answer the question.”
- The operating philosophy is the infinite game: “you never get to win and you never get to lose. You’re simply ahead or behind” — and Malka says he’d rather be behind. Being ahead triggers his “spider senses”: “you want the rules to change to fall behind so you can innovate again.” Ribbit’s year-long public essays exist to build conviction — “you got to be willing to be wrong for a long time.”
- On the next founder generation: “the smartest, fastest-learning generation we’ve ever had in history,” self-organizing in Dee Hock’s chaotic mode, bored by software-only, and hungry to build physical things — but the missing ingredient is taste. “Silicon Valley has lost that ability [to build beautiful stuff] a long time ago… the founders that will do that will win. And the founders that don’t have that ability, they don’t have a chance.”
- Reputation is framed as the only durable asset — “everything else can come and go, but that’s the one thing… it will always stick to us even when we’re dead.” Senra adds Palmer Luckey’s twist: unfought reputation damage silently “forecloses opportunities,” so you must fight back, not rise above.
- Malka calls himself “a failed entrepreneur” despite his earlier successful companies and exits — “the best entrepreneurs never have to sell their company” — and built Ribbit as the sixth company he hopes never has to sell. The coda is Munger, when Malka was about 24 or 25: “You have the power of time… You only need to get rich once.”
Deep dive
1. Refusing labels is the operating system, not a quirk
- Malka’s self-description — “an entrepreneur at heart, an investor by design” — is deliberately un-pin-downable: “some days I can wake up and be an entrepreneur, some days I can be an investor… some days I can be something completely different.” Growing up in Venezuela, he fought every label from “tall, so you must be good at basketball” onward, because “the more you walk through life allowing things to have labels… you just see what you’ve been told to see.”
- The only labels he’ll accept: great friend, great partner, good father. Senra’s connective tissue — Rick Rubin, who calls himself “a researcher,” has operated from a handful of simple ideas for decades; Senra first describes them as four ideas, then allows that it could be “4, 5, or 6.” His question is: “Who adheres to the same 4 ideas for 40 years?… That is what’s special.”
2. Writing essays is how Ribbit manufactures conviction
- The essays start at 20 pages but must compress: “if you can explain something complex to somebody on a napkin, it means that you’ve studied enough to know how to articulate it.” A full thesis cycle — think, articulate, test, share, rework — runs “probably a year to a year and a half.”
- Why bother: “If you cannot have conviction, then you’re going to be going through mood swings with the markets… You’ve got to be willing to be wrong for a long time.” Essays get shared with founders and LPs explicitly so they can hold Ribbit accountable — and some of the best founders who have not yet received investment respond, “Oh, wow. You guys really understand it. Let’s talk.”
3. Berkshire at 13, and what AI can’t extract from Buffett’s letters
- The origin story: in November 1987, one month after the crash, a 13-year-old in Venezuela uses his bar-mitzvah money plus a loan from his grandfather — who charged interest as a lesson — to buy one Berkshire share and have the physical share mailed to Venezuela, per Buffett’s advice to keep it outside a broker.
- His caveat on AI-assisted learning: a kid today could have AI digest the hard-to-find Buffett Partnership letters, “but I don’t know if AI can give you” the real lesson — that across 1970s inflation and zero rates alike, “he used the same pattern every single time to define how to think about money.” The value isn’t the decisions; it’s watching one disciplined pattern applied to changing conditions.
4. The token-factory thesis: every company becomes a machine-readable-information business
- The napkin version: “token” means something different to Visa’s Ryan, Google’s Sundar, and OpenAI — “but they all mean the same: machine-readable information.” In this “token revolution,” every company needs a supply of tokens and three components to deliver anything: identity, value, and intelligence.
- Current state: frontier labs are the raw-materials providers; application layers — ElevenLabs, Decagon, and Sierra — are the first purpose-built factories. The anomaly Malka is positioned around: “token factories have not touched money that much. Money has been outside of AI and we’re on year four or five” — strange, because money “is like gravity… it’s never stuck,” and his whole method is “I follow flows.”
5. Agentic money is coming, and Malka expects founder-led fintechs to lead it
- He won’t call 12 months (“it’s hard to know” at AI speed), but expects agents handling investment, commerce, and payment decisions “in ways that you have never been taken care of” — David Vélez’s framing: mobile put a bank in your pocket; “AI is going to be the way to get you the banker in your pocket.” The signal to watch: prediction markets — some call them gambling, but “it’s 24/7. And what agents need is 24/7 rails.”
- On who wins, Malka thinks it comes from founder-led platforms: Stripe, Robinhood, Nubank, and Revolut. Senra notes John Collison’s focus on agentic payments, while Malka points to Robinhood’s tokenization of assets. In 2021–23 he thought incumbents had caught up; “that’s different today. AI has just become a nitro rocket” re-separating this breed.
6. The infinite game — and why he’d rather be losing
- His whole decision framework: “I don’t think about winning or losing ever, on anything I do. I just think about whether this will put me ahead or put me behind in the game, and then I just keep playing.” He doesn’t look at other people; each person is playing their own game, and “I try really hard not to have a fear of missing out.”
- The counterintuitive confession: “I’d rather be behind. I’m a much better person when I’m behind.” Being ahead activates his “spider senses” — “you want the rules to change so you fall behind and can innovate again.” Senra matches it to James Dyson: “losing is so much more interesting.”
7. Dee Hock’s fingerprints: the fastest-learning generation ever
- Today’s 20-somethings are “the smartest, fastest-learning generation we’ve ever had in history” — trained on 2x podcasts and real-time information — though most haven’t yet developed the communicator’s skill of articulating a vision. Their org design challenges inherited hierarchy: they self-organize at Hock’s “intersection between chaos and order. If you’re too orderly, you don’t innovate. If you’re too chaotic, you don’t communicate and you break.”
- Malka spent 10–12 years visiting Hock, who taught him his go-to interview question: six words the candidate must order, from a letter Hock wrote to his team in 1972, Malka thinks. Hock’s biggest success, in Malka’s view, was the association legal model — letting risk-averse, reputation-obsessed bankers “save face, but at the same time take the credit.” Hock considered Visa a failure because he only shipped the simple payments version of a vision that “looked a lot like blockchains and smart contracts are today.” Malka says he “would have sworn that he could have been Satoshi Nakamoto if he had been 40 years younger.”
8. The new founders want to get their hands dirty — and taste is the missing skill
- This generation knows “if they play by the rules of the game, they will not win” — facing student debt and other problems they have watched on YouTube and read about on social media — while capital access sits at historically high levels. Surprisingly, “a lot of them feel that working on software alone is boring”; they want physical objects, inverting 15–20 years of capital-light orthodoxy. His biggest question is: “What were you doing during COVID?” The most successful were “on YouTube sucking up information about anything.” And the best young founders now recruit older operators, pairing two 22-year-olds with a veteran in small teams.
- His pushback on 35-year-olds who fear being smoked by 24-year-olds: “I don’t think they’re too old… you’ve got to play a different game” — bring wisdom, experience, and taste, which even the best young founders still need to refine. “If there’s something that we’ve lost in society, it’s the ability to build beautiful stuff. Silicon Valley lost that ability a long time ago.” When he asks people the last beautiful tech product they bought, Dyson comes up constantly (Senra’s answer too); a teammate carries an iPhone SE “because it’s beautiful.” His prediction is stark: the founders who recover feeling “will win. And the founders that don’t have that ability, they don’t have a chance.”
9. Founder DNA: Nick, and earning the call when he cannot sleep
- On Nick at Revolut: a trader who came to London from Moscow and “says, ‘Fuck it. I’ve got to change this’” about moving money — first in the office, last to leave, swimming daily, “a machine. It was nonstop.” Ten years to the day after their seed handshake (“we were drinking vodka shots because we were rushing to do our A round”), Malka stood with him when Revolut’s bank license was finally approved. The Nick of today leads by mission and taste, still has 20 direct reports and works seven days a week — and the DNA test is whether that founder’s drive “is reflected in the offices, in the team.” Malka says that DNA still runs through Revolut’s perhaps 15 or 20 country offices.
- The method behind it: build trust deep enough “that they can call you when they cannot sleep at night… if we get that phone call, it means that we did 100 things right to deserve the right to be there. Never answer the question. Just help him or her answer the question.” The shared trait across his founders: authenticity — “the ones that fake it till they make it… over time you just don’t have the appetite to spend time with.” Senra pushes back that fakers build massive companies too; Malka concedes “they do, for sure. But sometimes, somewhere, somehow down the line, authenticity matters.”
- The full filter, a decade in the making and committed to a napkin five years ago — “the Eye of the Tiger”: “the energy of a scientist, the conviction of a missionary, the heart of a partner, the dreams of an athlete, the obsession of an owner.”
10. OnePay: Lemon Bank’s playbook, 12 years later, at Walmart scale
- The setup: a 2019 Sarah Friar-arranged dinner with Doug McMillon; Ribbit’s team then visited Walmart stores and tried the financial products — remittances, prepaid cards, and bill pay — finding bugs and “all these things that looked like 1990s fintech.” Malka went to Bentonville, told McMillon and John Furner “this is not your priority number one, two, or three. It is for us,” and Walmart did something it had never done: a co-owned JV. They bought two companies, built a team under Omar Ismail, and OnePay now handles Walmart’s listed financial products — phone payments, debit, Klarna loans, installment, and credit — “one of the biggest financial brands that you’ve never heard of.”
- Senra spots the rhyme: Lemon Bank, Malka’s 2003 Brazilian branchless bank, self-funded with partner Wences Casares after their dot-com exit (“all your chips back on the table” at 25–26, nearly losing everything when the economy stalled), grew to 7,000 physical points serving 15M customers when half of Brazil was unbanked, and was sold to Brazil’s largest bank in 2008. Malka’s frame: “that’s the long game… you can tie every single one of our decisions… to something that happened to me 20 years before. That’s the power of compounding” — of relationships, ethics, and time, not just capital.
11. Reputation is the only asset — nurture it, and fight for it
- Malka watched Berkshire replay Buffett’s Salomon Brothers deposition — lose money, yes; “we can’t lose a shred of reputation” — at every annual meeting from his teens: “it got stuck in my brain… reputation matters more than anything. It is the most valuable asset. It’s the only asset we have… it will always stick to us even when we’re dead.”
- Senra’s addition — how they met: he made a major career decision based on Malka’s reputation, vouched for by people he trusts. And Palmer Luckey’s sharper edge: unrebutted reputation attacks are invisible — the person who believed the smear “is not going to tell me I’m not taking the meeting because your reputation sucks. He’s going to make up some other story” — so you must fight back, a very Ben Franklin move.
12. N0DE, the rebel tombstone, and Munger’s rule
- N0DE — the first digital-art studio “designed for digital artists,” where “the artist is his own curator” — exists because museums said they could do this in 2028; “my wife and I looked at each other and said, ‘No fucking way. This needs to happen today.’” Placed in downtown Palo Alto “because Silicon Valley needs creativity,” free, and visited by nearly 60,000 people in five months, it has kids bringing their parents in. Its exemplar rebel: Beeple, who posted daily art from 2007 for 14 years amid mockery, sold Everydays: The First 5,000 Days for $69 million in 2021, then doubled down with a studio. CryptoPunks, to Malka, are “a cultural artifact. The first art on-chain” — and every art movement in history starts with portraits; this is Paris’s Impressionist rebellion, “maybe it started in Palo Alto.”
- Ribbit itself is the rebellion formalized: “I don’t think of it as an investment firm. To me it’s a startup” — its own technology stack, meetings called Tatooine, backing “Jedis,” shared calendars and inboxes, group decisions, and no single partner assigned to each company. The reason it exists: “I consider myself a failed entrepreneur… because the best entrepreneurs never have to sell their company” — earlier successful companies and exits taught him to finally build something “we can do forever.” Senra’s echo, via Nick Sleep: “The best investors aren’t investors; they’re entrepreneurs who never sold.”
- The closer: Munger at Happy Hollow telling Malka, when he was about 24 or 25 and held one share, in a room with Bill Gates, “You are the wealthiest guy in the room… You have the power of time. You will compound for the next 70 years… You only need to get rich once.” Then: “And now I’m going to eat.”