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Who's Paying for AI Knowledge? What They're Actually Buying Isn't Knowledge

2024/02/12

Deep thoughts on AI and aspirations —— ByteThink Circle

Since AI took off, one question keeps coming up: who exactly is paying for AI knowledge? Is it tuition to close the information gap, or the first investment in “making dreams come true”?

After observing various AI paid products across platforms for a while, I found the answer more interesting than expected: people never buy knowledge itself—they buy two things: the sense of security from “keeping up,” and the sense of belonging from “having companions.”

Different Platforms, Different Purchases

Observing different platforms reveals a clear distinction. On some professional platforms, paid content focuses on “how AI helps you make money and start a business,” targeting people looking for opportunities. On short video platforms, much of the content is sensational—“AI predicts lottery numbers,” “AI answers trick questions”—relying on eyeballs and monetizing traffic.

The price gap is equally telling. For the same AI content, some platform courses average several hundred yuan while others cost only a few dozen. The expensive ones aren’t more valuable in knowledge—the premium platforms are selling “circles” and “connections,” while the cheaper ones sell only content.

Not Buying Knowledge, But Two Things

Break it down, and the motivations of paying customers become clear.

The first is a sense of security. AI changes too fast. Many people fear “falling behind,” fear being left behind by the times. Buying a course isn’t about knowledge—it’s psychological comfort that “I’m keeping up,” it’s anxiety relief. The essence of this demand is fear, not the pursuit of knowledge.

The second is a sense of belonging. Many people buy courses to join a group, meet people, find their tribe. The essence of this demand is connection, not learning.

Neither demand is long-lasting—anxiety gets soothed, novelty fades. But both are real, and together they support the majority of this market’s revenue.

What Really Lasts Is Connection, Not Knowledge

Here’s a key insight: products that purely sell knowledge will die; products that sell connection will survive.

Because knowledge depreciates. AI tools themselves keep getting better, free tutorials keep multiplying, and the value of knowledge like “how to use AI” declines rapidly. What’s valuable today might be free tomorrow.

But connection is different. A community, a group of peers, a circle where people can exchange ideas—these don’t depreciate. They appreciate—the more people, the deeper the exchange, the greater the value.

That’s why genuinely sustainable paid products aren’t really selling courses—they’re operating a place “where people gather.” The course is just the entrance; the community is the product.

Assessment for Knowledge Entrepreneurs

My assessment: this market is bifurcating.

One category is “cognitive arbitrage”—exploiting information gaps and anxiety for quick money. This money can be made, but depreciates fast. You’re monetizing a time differential. The other category is “connection-based”—bringing together a group with shared needs and continuously providing value. This is slow, but sustainable.

If you want to enter this business, ask yourself one question: are you selling knowledge, or a place where people want to stay? The former has a lifespan measured in months, the latter in years.

Key points: They’re buying a sense of security + belonging, not knowledge; different platforms sell different things (expensive ones sell circles, cheap ones sell content); knowledge depreciates, connection appreciates; selling connection outlasts selling knowledge.

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